Shipping policy

Thank you for visiting and shopping at KYORA Skin & Beauty. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

* Overnight delivery is only available for orders with delivery addresses within Dubai - UAE.

Delivery delays can occasionally occur depending on circumstances surrounding border access into different cities within the United Arab Emirates.

Shipment to P.O. boxes or APO/FPO addresses

KYORA Skin & Beauty does not ship to P.O. Boxes or APO/FPO addresses 

Damages

KYORA Skin & Beauty is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

The international shipping rates vary depending on the country you require the items to be shipped to. Contact us directly on hello@kyora.co.nz for shipping rates to your country.